Frequently Asked Questions

How do I pay?

We send invoices to the email address that you used to create your space. Invoices are sent periodically based on outstanding balance and time since last invoice.

How do I approve sticker requests?

You will receive an email for each sticker request. The email will contain a link to approve the request. Your space's management page also list all requests, and includes a link to approve pending requests.

Sticker requests added by the space manager or the API are auto-approved, so no email is sent.

Are shipments tracked?

No. Tracked shipments often cost more than the value of the stickers being shipped. We don't track shipments so costs are kept low.

I haven't received my stickers yet

If more than 3 weeks have passed since your stickers were shipped, we will send a replacement order. Contact hello@sticker.space to request a replacement.

What does the packaging look like?

US shipments come in a 6" × 11.5" envelope with Sticker Space branding. Non-US shipments are shipped in a thick cardboard flat with no branding. All packaging includes a Sticker Space return address. No custom branding is offered at this time.

Who prints the stickers?

We partner with several US and non-US printers to print and ship stickers.

Do you offer bulk discounts?

We do not currently offer bulk discounts.

Do you offer different sticker sizes?

We do not currently offer custom sticker sizes. We only print and ship 2" × 2" stickers.

Can I include a message in my envelope?

Messages and thank you notes are not currently supported. We do, however, give you the email addresses for those that request stickers. You may email notes.