Frequently Asked Questions
We send invoices to the email address that you used to create your space. Invoices are sent periodically based on outstanding balance and time since last invoice.
You will receive an email for each sticker request. The email will contain a link to approve the request. Your space's management page also list all requests, and includes a link to approve pending requests.
Sticker requests added by the space manager or the API are auto-approved, so no email is sent.
No. Tracked shipments often cost more than the value of the stickers being shipped. We don't track shipments so costs are kept low.
If more than 3 weeks have passed since your stickers were shipped, we will send a replacement order. Contact hello@sticker.space to request a replacement.
US shipments come in a 6" × 11.5" envelope with Sticker Space branding. Non-US shipments are shipped in a thick cardboard flat with no branding. All packaging includes a Sticker Space return address. No custom branding is offered at this time.
We partner with several US and non-US printers to print and ship stickers.
We do not currently offer bulk discounts.
We do not currently offer custom sticker sizes. We only print and ship 2" × 2" stickers.
Messages and thank you notes are not currently supported. We do, however, give you the email addresses for those that request stickers. You may email notes.